<aside> 💡 Let the client get updated on what's going on with their inquiries/concerns. The ticket you created can be shared with the one who requested assistance via link, to other Witty org., or email.

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To share a ticket:

1. Go to CRM > Ticket List.
2. Select the ticket you want to share.
3. Click the Actions button located in the right side.
4. Select the Share Ticket.

There are three (3) options in sharing a ticket.

1. Get a public link and send t to the client;
2. Share it to other org;
3. Send to client's email.